training managment Quiz 1 multiple choice help

Question 1

Training design processes should be rigid and not flexible.

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True or false 

Question 2

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Treating employees differently based on their age, such as only inviting younger employees to attend training or development programs, can result in adverse legal consequences.

True or false

Question 3

In a learning organization, improvements in product or service quality stop when formal training is completed.

True or false 

Question 4

Training and development courses are found in psychology departments at colleges and universities.

True or false 

Question 5

Tacit knowledge tends to be the primary focus of formal training and employee development.

True or false 

Question 6

Quality circles refer to teams that are separated by time, geographic distance, culture, and/or organizational boundaries and that rely almost exclusively on technology to interact and co

True or false 

Question 7

The core value of _____ is the prevention of the occurrence of errors in a product or service rather than detection and correction.

ISD

ADDIE

PERT

Question 8

According to the ASTD competency model, foundational competencies are used to a different extent in each role or specialization by training and development professionals.

True or false 

Question 9

_____ refer to teams that are separated by time, geographic distance, culture, and/or organizational boundaries and that rely almost exclusively on technology to interact and complete their projects.

Quality circles

Virtual teams

Six Sigma teams

Ad hoc teams

Question 10

Companies separate training from the human resource function because it allows the training function to be decentralized.

True or false 

Question 11

Which of the following statements is true of the Instructional System Design (ISD) model?

There is a single universally accepted instructional systems development model.

The model rarely follows a neat, orderly, step-by-step approach of activities.

The model eliminates the need for trainers to provide detailed documents of each activity found in the model.

The model has no underlying assumptions.

Question 12

_____ capital refers to the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that the company’s employees invest in their work.

Intellectual

Human

Customer

Social

Question 13

The ADDIE model is most closely associated with:

employee training and development.

diversity management.

employee recruitment and selection.

quality management.

Question 14

_____ involves highly trained employees known as Champions, Master Black Belts, Black Belts, and Green Belts.

Six Sigma

Lean manufacturing

Instructional System Design

Just-in-time

Question 15

_____ refers to the process of moving jobs from the United States to other locations in the world.

Inpatriation

Job rotation

Offshoring

Insourcing

Question 16

Which of the following statements is true of training?

The reporting relationship between human resource management and the training function is standard across companies.

Including training as part of the human resource function allows the training function to be decentralized to better respond to unique needs in different business units.

Organizational development professionals are seldom responsible for training.

For training and development to succeed, employees, managers, training professionals, and top managers all have to take ownership.

Question 17

The fifth step in the training design process is to develop an evaluation plan that involves identifying:

an appropriate training method.

the requirements for training.

employees with motivation and basic skills.

the types of outcomes training is expected to influence.

Question 18

Which of the following is true of tacit knowledge?

It is easily codified and transferred from person-to-person.

Formulas and definitions are examples of tacit knowledge.

Formal training and development programs limit the extent to which tacit knowledge can be acquired.

It cannot be shared through employee personal interactions with peers, colleagues, and experts.

Question 19

A(n) _____ is an example of tacit knowledge.

employee’s experience

business process

flowchart

formula

Question 20

There is not one universally accepted instructional systems development model.

True or false 

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